Safety and Security

Safe and Secure Shopping

Is it safe to use my credit/debit card on UrbanCraf?

Your online transaction on urbancraf is secure with the highest levels of transaction security currently available on the Internet. Urbancraf uses RazorPay payments gateway and its server are encrypted by 128 bit AES (Advanced Encryption Standard) Encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
Razorpay takes the below steps to ensure your security measures:
  1. 128 Bit AES Encryption (Link to separate articles)
  2. SSL
  3. PCI DSS Compliant
  4. Tamper Proof Link
All credit card and debit card payments on urbancraf are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.


Does urbancraf store my credit/debit card information?

Urbancraf does not store the card information or passwords in any manner. However, urbancraf stores the IP Address of order placing device (computer/mobile/tablets etc) and the date time of order. Urbancraf uses this information for fraud detection and prevention purposes.

Payment Options

What credit/debit cards does urbancraf accept?

We accept VISA, MasterCard credit/debit cards. Cash on Delivery is not accepted

Do you accept payment made by credit/debit cards issued in other countries?

No. We only accept Credit/Debit Card issues by Banks located in India.


What other payment options are available on urbancraf?
Apart from Credit and Debit Cards, we accept payments by Internet Banking (covering major Indian banks), UPI, Electronics Wallets.